Privacy policy

At Beat, we are committed to protecting your privacy. This policy is written in accordance with the Data Protection Act 1998.

This website privacy policy explains what information we gather on our website, how we use it and how we keep it secure. If you have any queries about this policy, please contact Beat at Wensum House, 103 Prince of Wales Road, Norwich, NR1 1DW or email info@b-eat.co.uk

How do we collection information?
We only collect, process and store personal information when you make a donation, register with us, submit an online form or otherwise give us personal information with your consent. The personal information we collect may include your name, date of birth, email address, postal address, telephone number and credit/ debit card details.

How do we use this information?
We use your personal information to give you the information you have requested, for administrative purposes and, if you agree, to inform you about our latest news. If you find that you are getting information from us which you do not wish to receive, please contact us at the above address. Your personal information is not shared with third parties.

Access and changes to your information
You have the right to know what information is being held about you. You can ask us what information we hold by contacting us at the above address. You are entitled to withdraw your consent or opt out at any time by contacting us at the above address. Please keep your information up to date by letting us know at the above address if the information we hold is incomplete or incorrect.

How do we protect personal information?
Beat is committed to ensuring the security of your information. We have strict physical, electronic and managerial procedures in place to secure and store your personal information.

Our website contains external links to other websites. We do not have any control over these websites and they are not governed by this privacy policy. We recommend you read their own privacy policy.

Cookies

What is a cookie?
Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer's hard drive.
Our websites use both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you “manually” delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.
Cookies are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site
How we use cookies?
We use cookies to track browsing patterns which allows us to improve and develop our website. A cookie in no way gives us access to your computer or any information about you, other than data you choose to share with us.

Essential serverside cookies are used to ensure the site runs smoothly, this includes ensuring you are served with the correct page content, remembering what is in your basket and how far you are through with an order and remembering your log in details.

Google analytics
As is the case with millions of sites around the world, we use a tool called Google Analytics to analyse the use of the website. This helps us to improve our website and online services.
Google Analytics does not collect any personal information such as your name, address or contact details. All the information collected is anonymous. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Concerns
By using our website you are consenting to cookies being placed on your browser. Our system will issue cookies as soon as you visit our site. However you can change the settings on your computer to refuse them or to notify you when you receive a new cookie. However, this will mean some sections of the site may not work properly.
For information on how to turn off cookies
• if you are using a version of Internet Explorer visit www.microsoft.com/info/cookies.htm
• if you are using a version of Firefox visit
www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html
• If you are using a version of Google Chrome visit
www.support.google.com/chrome/bin/answer.py?hl=en&answer=95647

We reserve the right to amend this privacy policy, please check back periodically.

  • Helpline
    0845
    634 1414
  • Youthline
    0845
    634 7650

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