Beat's Adult and Youth Helplines are open on Monday and Wednesday from 12 noon to 8.30pm and Tuesday, Thursday and Friday from 12 noon to 5pm.

Beat provides helplines for adults and young people which offer support and information to sufferers, carers and professionals.

Help for Adults

The Beat Adult Helpline is open to anyone over 18 who needs support and information relating to an eating disorder, including sufferers, carers and professionals.

Helpline: 0845 634 1414


Help for young people

If you are 25 or under, call the Beat Youthline.

Youthline: 0845 634 7650


If you would like a call back, send us the text message 'call back' to 07786 20 18 20. We aim to get back to you within 24 hours and during Youthline open hours. When we call back our number will display as "unknown".

Parents, teachers or any concerned adults should call the Helpline for adults on 0845 634 1414.


The Beat Helplines offer information and support. They should not be used for diagnosing or treating a health problem or as a substitute for legal advice.


Confidentiality is fundamental to the services Beat provides. However, there are some exceptional circumstances where we may pass on information, for example:

  • We suspect a child may be at risk from harm
  • A caller is at serious risk of harm, either from themselves or others
  • A caller threatens or abuses our staff

Please note: to check the quality and consistency of our services, managers may listen in to calls and check emails from time to time

Alternative ways of contacting the Beat Helplines

Callers with hearing difficulty can contact the Helplines using Text Relay.
For the Adult Helpline dial: 18001 0845 634 1414
For the Youthline dial: 18001 0845 634 7650
The Text Relay Helpdesk can be contacted at (18001) 0800 73 11 888
Email Text Relay Help Desk:

Interpreting service

Beat is a member of Language Line and can provide access to an interpreter for non-English speaking callers.

  • Helpline
    634 1414
  • Youthline
    634 7650 - Search the web and raise money for charity

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