Helpline

Beat's Adult and Youth Helplines are open from Monday to Thursday 1:30pm to 4:30pm.

Beat provides helplines for adults and young people which offer support and information to sufferers, carers and professionals.

We are currently experiencing a high volume of calls and emails to the Helpline which may delay our response to you. The team is working hard to respond quickly and we hope to return to meeting our response targets of seven days as soon as possible.

 

Easter opening times

The helpline will be closed for the following dates:

  • Friday 18th of April
  • Monday 21st of April

The helpline will be open as usual on Tuesday 22nd. The Samaritans will be open throughout this period and can provide emotional support to anybody on 08457 909090 or via their website: www.samaritans.org 


Help for Adults

The Beat Adult Helpline is open to anyone over 18 who needs support and information relating to an eating disorder, including sufferers, carers and professionals.

Helpline: 0845 634 1414

Email: help@b-eat.co.uk 

Help for young people

If you are 25 or under, call the Beat Youthline.

Youthline: 0845 634 7650

Email: fyp@b-eat.co.uk

If you would like a call back, send us the text message 'call back' to 07786 20 18 20. We aim to get back to you within 24 hours and during Youthline open hours. When we call back our number will display as "unknown".

Parents, teachers or any concerned adults should call the Helpline for adults on 0845 634 1414.

Survey

We are currently reviewing the services we run and we would appreciate your views. If you would like to participate then please follow the link to our Helpline Survey.

Disclaimer

The Beat Helplines offer information and support. They should not be used for diagnosing or treating a health problem or as a substitute for legal advice.

Confidentiality

Confidentiality is fundamental to the services Beat provides. However, there are some exceptional circumstances where we may pass on information, for example:

  • We suspect a child may be at risk from harm
  • A caller is at serious risk of harm, either from themselves or others
  • A caller threatens or abuses our staff

Please note: to check the quality and consistency of our services, managers may listen in to calls and check emails from time to time

Alternative ways of contacting the Beat Helplines

Callers with hearing difficulty can contact the Helplines using Text Relay.
For the Adult Helpline dial: 18001 0845 634 1414
For the Youthline dial: 18001 0845 634 7650
The Text Relay Helpdesk can be contacted at (18001) 0800 73 11 888
Email Text Relay Help Desk: helpline@textrelay.org

Interpreting service

Beat is a member of Language Line and can provide access to an interpreter for non-English speaking callers.

  • Helpline
    0845
    634 1414
  • Youthline
    0845
    634 7650

everyclick.com - Search the web and raise money for charity

Message boardWant to talk to other people affected by an eating disorder?

Adults board Young people's board Register now

Latest topics

Feeling so alone and so ashamed

Posted by Rayofsunshine401

Question

Posted by caitlin

Hello...

Posted by mum2four01

View our photostream
Top of Page  ∧